Name: Cell Phone Number:
Email:
Which of our retail locations did you visit? Please select one: Elkins Summersville Buckhannon
Were you greeted by a Cellular One employee when you entered the store?
Were the Cellular One employees dressed professionally?
Did the Cellular One employee ask if you currently had wireless service?
Did the Cellular One employee ask what your daily needs were for wireless service?
Did the Cellular One employee fully explain all of the different options in calling plans? Statewide, National and Family.
Did the Cellular One employee fully demonstrate the phone and the functionality of the phone?
Did the Cellular One employee make a test call to ensure everything was working properly?
Did the Cellular One employee offer any value-added services? Unlimited Nights & Weekends, Unlimited Mobile-to-Mobile.
Was the Cellular One employee knowledgeable on all products and services?
Did the Cellular One employee offer you additional accessories that go with your phone?
Did the Cellular One employee handle your paperwork properly and did you receive a copy of your service agreement and receipt?
Did the Cellular One employee thank you for your business?
Name or description of the sales rep who helped you:
Overall on a scale of 1 to 10 how would your rank your buying experience? (10 being the best) 1 2 3 4 5 6 7 8 9 10